FPM Group offers a highly qualified after-sales service in order to ensure continuity of operation of the facilities of our customers.
Customer technical service FPM
A careful maintenance, the timely repair of faults and timely delivery of spare parts play a vital role in the economic return of the facilities of our customers. In response to these needs, FPM Group offers a highly qualified after-sales service, run by a team of dedicated professionals, with the objective to ensure continuity of operation of our customers' plants, also through remote service via PC.
The after-sale servicing for the machines we sold has the aim to quickly respond to the customers in terms of:
Engineering and process assistance
Mechanical assistance
Electronic and software assistance
Supply of spare parts, both new and used
The service is developed by telephone, via modern remote assistance tools, or with a direct personal intervention by our skilled technicians. Being a project leader for entire manufacturing plants, thanks to the precious help of our engineering department, and not least thanks to the great capability to quickly procure the needed spare parts, FPM grants a consistent closeness to the customers, in order to reduce as much as possible the downtimes of the forging plants.
Spare parts
The spare parts service has fully automated vertical storage of last generation that guarantee the supply of original spare parts of the machines installed, even older, with short delivery time.
Choose our spare parts service means relying on our experience, the quality of our materials and our workmanship at a competitive price.
